Contact
Contact Total Parks
Total Parks is an Australian holiday-park booking platform. Email is the best way to reach us, and the right address depends on what you need.
Booking, payment, and account help
Email us if your booking confirmation hasn't arrived, a payment looks wrong, or you can't sign in. Include your booking reference and the email address you booked with, so we can find your booking quickly.
Changing or cancelling a stay
Each park sets its own cancellation policy and manages changes to its bookings. To change your dates, cancel, or ask about a refund, contact the park you booked with. Their contact details are in your booking confirmation email.
Park operators
Thinking of listing your park, or connecting NewBook or RMS Cloud to Total Parks? Our partnerships team can walk you through it.
Developers and AI assistants
Questions about the Total Parks API, registering an OAuth client, or the MCP connector for AI assistants.
Privacy
Questions about how Total Parks collects, uses, or stores your personal information.
Everything else
Partnerships, media enquiries, and feedback about Total Parks.
Total Parks is operated by Total Parks Pty Ltd (ABN 80 693 633 117), an Australian company.