Cookie Policy

This Cookie Policy explains how Total Parks Pty Ltd ("Total Parks", "we", "us", or "our") uses cookies and similar technologies when you visit our website at totalparks.com.au and any related websites, applications, or services (collectively, the "Platform"). This policy should be read together with our Privacy Policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser until they expire or you delete them. Session cookies are temporary and are deleted when you close your browser.

How We Use Cookies

We use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the Platform to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the Platform would not function properly without them.

• Authenticating users and preventing fraudulent use of accounts
• Remembering your login details and preferences
• Maintaining session state across page requests
• Processing transactions and bookings
• Ensuring security and detecting abuse

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. This helps us improve the way our Platform works and measure the effectiveness of our content.

• Counting visits and traffic sources to measure and improve performance
• Understanding which pages are most and least popular
• Seeing how visitors navigate around the Platform
• Identifying errors and issues with the Platform
• Testing different versions of pages or features

Functionality Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our Platform.

• Remembering your preferences and settings
• Personalising content based on your location or interests
• Remembering choices you make (such as language or region)
• Providing enhanced features and services

Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

• Delivering targeted advertisements based on your interests
• Measuring the effectiveness of advertising campaigns
• Limiting the number of times you see the same advertisement
• Remembering that you have visited a website
• Sharing information with advertisers and other third parties

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide other services. These third parties may include:

• Google Analytics: We use Google Analytics to understand how visitors use our Platform. Google Analytics uses cookies to collect information about your use of the Platform, including your IP address. This information is transmitted to and stored by Google on servers in the United States.
• Social Media Platforms: We may use social media plugins (such as Facebook, Instagram, or Twitter) that allow you to share content from our Platform. These plugins may set cookies on your device.
• Advertising Partners: We may work with advertising partners who may use cookies to deliver relevant advertisements to you based on your browsing activity.
• Payment Processors: Our payment processors may use cookies to facilitate secure transactions.

Similar Technologies

In addition to cookies, we may also use other similar technologies to track and collect information:

• Web Beacons:Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our Platform and emails to help us understand user behaviour and measure the success of our communications.
• Local Storage: Technologies like HTML5 localStorage that allow websites to store data locally on your device. This is similar to cookies but can store larger amounts of data.
• Device Fingerprinting: Techniques that collect information about your device configuration to help identify your device and prevent fraud.

Managing Your Cookie Preferences

You have several options for managing cookies. Please note that if you choose to block or delete cookies, some features of our Platform may not function properly.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Opt-Out Tools

You can also use the following tools to manage your advertising preferences:

• Network Advertising Initiative Opt-Out Tool
• Digital Advertising Alliance Opt-Out Tool
• Google Analytics Opt-Out Browser Add-on

Mobile Devices

On mobile devices, you can manage your preferences through your device settings. For iOS devices, go to Settings > Privacy > Advertising. For Android devices, go to Settings > Google > Ads.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no uniform standard for how websites should respond to DNT signals. At this time, we do not respond to DNT signals, but we continue to monitor developments in this area.

Cookies We Use

Below is a summary of the main cookies we use on our Platform:

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Platform with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

• Email: [email protected]
• General Enquiries: [email protected]

For more information about how we collect and use your personal information, please see our Privacy Policy.